NCBA Bank Kenya Limited is yet to pay Sh250,000 awarded to a customer in an earlier determination by the Office of the Data Protection Commissioner after the bank sent confidential business transaction details to an unrelated third party for months.
Brian Githaiga opened a business account for Versilia Enterprises in 2019, but the bank captured two email addresses, including an incorrect address belonging to another person.
Sensitive transaction alerts, statements and other private business information were consequently sent to the third party, who contacted NCBA as early as June 2023 to report…
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