A customer has raised a complaint against **Lugo Collection**, accusing the clothing business of failing to deliver a suit within the agreed timeframe and then allegedly refusing to refund the deposit after the order remained incomplete.
The customer says the suit was ordered specifically for a graduation ceremony and that Lugo Collection agreed on a delivery date. When the agreed deadline passed without the suit being ready, the customer says they gave the business an additional week to complete the order.
But even after the extra week, the customer says they visited the shop to collect the…
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