Naivas, Carrefour and Quickmart Investigated for Mismatched Prices at Checkout

For years, many Kenyan shoppers have walked away from supermarket tills with the same uneasy feeling.

> "The price on the shelf is not what I have been charged."

Most paid anyway. Some noticed too late.

Others assumed they had simply read the price tag incorrectly.

Now, those complaints have caught the attention of the Competition Authority of Kenya (CAK).

The regulator has opened investigations into Naivas, Carrefour and Quickmart following complaints that some products were advertised at one price but customers were charged a higher amount at the checkout.

The investigation could expose…